Frequently Asked Questions
If you have any questions regarding the International Tea Committee or our website please check the FAQs below.
If you can’t find the answer to your query, please email firstname.lastname@example.org
Do I have to register?
Yes, in order to access the Web Summary you must be a subscriber. You can subscribe by completing the Registration Form »
How much does subscription cost?
Please see Publications page. However, subscribers from non-full member countries of the International Tea Committee will be charged an additional fee of 50%.
How long will my subscription be valid for?
Your subscription will be valid for exactly 1 year from the date that we activate your account, after receiving payment.
Can I cancel my registration?
You cannot cancel your subscription once you have paid your annual fee. If you do not wish to renew your subscription after 12 months simply do not renew your subscription.
I’ve lost my password – what do I do?
Use the Password Reset feature »
Can I change my password?
Yes, please visit the Password Reset page »
I can’t login – what should I do?
Firstly, you should ensure that your username and password are correct. If you are not sure you can use the Password Reset feature to reset your details. If this still doesn’t work please email email@example.com.
What will you do with my details?
We will not pass your information to any third parties. We may occasionally contact you with news of changes to the ITC website or other relevant information. If you do not wish to receive these updates please email firstname.lastname@example.org
What will happen if I pass on my username and password to another PC user?
We monitor usage of the Web Summary and if we find that users have passed on their registration details to non-subscribers to allow them to access the Web Summary we will cancel their subscription. No refund will be available in such cases. Please respect our copyright.